Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Re: pack error

Hey, i'm also having the same problem. Put 15 on my SIM, tried calling, texting or anything and it's not workingIs there anyway to reactivate the phone sim online or would I need to go into an EE store to do it?

Re: Bought and activated pack - “you don’t have enough credit to make calls”

Hello I'm having the same issue right now, can't seem to call any other network lines except EE numbers

Where can I check if my number is active?

I didnt top up my phone for nearly a year and I stopped recived SMS, i did top up my sim card but still didnt recived anything and cant do calls or texts.

pack

Resolved! Top

20 pound

@ At 23.21 I had 12.1gb remaining. But it only rolled 9.2gb and I didn't use any

Not able to pay for top up

I am not able to to top up in my pay you go

Billing issues on iPhone.

Hi. I am trying to buy Minecraft on my iPhone from my EE account but my phone number is not being accepted by apple saying billing account issues and to contact EE. If EE is blocking me using my credit why are they doing this and how do I get over th...

Resolved! Cancel Subscription Pack and go back to PAYG

Hi,I'm living outside UK now so the subscription pack I had doesn't work where I am. Therefore, I need to cancel it. However, I would like to keep my number active. How can I return to PAYG?

Activate pack in a pay as You go

Currently being abroad, i top up my number but i can' t activate a pack