We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I keep getting a message saying I need to top up for my pack to renew however I topped up already and there’s enough credit. I need my pack renewed asap
Hello I did top up yesterday but can't but my pack doesn't work. It's says because no balance on my card and ee couldn't take money. But I did it by another card so I have enough money for use Ee. On my balance 5£ and I paid . For what I need pay sec...
I have a problem once I put my card for payment for my monthly pack, in the confirmation of payment. They mentioned this content is blicked contact the site owner to fix the issue. What should I do please
Hi there. Live in the Clydebank area and on a PAYG monthly contract. I’ve had same contract for years and have at least 60gb of days til 30th September but can’t access online. my EE sign has also gone I’ve tried turning phone off and on. But still s...
How do I take out the £10 credit in my EE and transfer it to my bank account?
Hi, I recently bought the £15 pound 50GB pay to go card, the cashier gave me a pin and that I needed to go online to activate the card? I am struggling to figure out how to work this lol. When I inserted the SIM card, nothing happened either, didn’t ...
Its been 2 weeks now since I bought my sim. But I still cannot view packs on EE app and website. I had to pay 30 pounds to get the sim from the airport and I want to change to a cheaper package. Any solutions for this?
I purchased subsection pack of roaming data, internet worked for 2 hours and stopped.I checked my account and it says "waiting".
