14-03-2024 11:17 AM
Hi I added £10 credit to my account to renew my pack but it hasn't , any solutions would be appreciated.
14-03-2024 11:34 AM
@Jack2894 : What does texting AL to 150 from your no. fully report verbatim (it is free)?
14-03-2024 11:39 AM
I did find a solution, I had to top it up again but that means I'm £10 out of pocket twice which is annoying. Thanks for replying .
14-03-2024 11:47 AM
It should be used next time.
14-03-2024 01:14 PM
@Jack2894 If this happens again just try restarting the device.