Pay as you go

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! Hi. I didn't charge my ee sim.. how can i have acces to my si

Hi.. I didn't charge my sim card...How can I activate my sim for use again?

Resolved! PAYG EU Roaming W/Out Pack: How Long Does the 500MB Add-on Last?

Referring to Pay As You Go charges for roaming in the EU : you’ll need to buy a data add-on (500MB for £3) How long does this 500MB last? Is it a day or until it's exhausted? Nowhere does it say.

E voucher

I have £10 e voucher which I have set up on on account it says £10 balance e voucher.its not working.i have no Internet calls etc:

Resolved! I cannot receive calls/messages using my credit

Hi,It is almost a week that I cannot receive or make any calls. Same for messages.I topped-up my balance, but I cannot seem to buy a data pack. At the end of the process I always get an error message.Also, I cannot call 150 or send a message to ask f...

linking error

Bought a pay as you go sim, getting a 'linking error', any solutions? Thank you.

Resolved! Payg anonymous top up

Could anyone tell me what should appear on my bank statement when I have made anonymous top up by card on my iPad. I am querying an item on my statement. Thanks in advance.

Resolved! Re: Roaming charges - need clarification on £2.29 per day vs. Roam Abroad Pass

On a pay as you go phone with EE with no add-onIf I go to Cyprus for 28 days and switch the phone to on the first day to receive a text messageThen switch it off after receiving the message on the first dayThen do not use the phone again for the nex...

Pay as you subscription of £3O I paid on the the 24 of Aug.was not credited to m

Resolved! Re: How do I cancel a direct debit

I am pay as you go but activated a £10. Pack that renews every month. I am away from the UK now for 2 months, so want to stop the pack renewing itself until 8 cone back in November but can't seem to find where to cancel the pack? Please help. Thanks....

Roaming - data not working

I’m in a EU country and have paid for Roam Like Home for 7 days. It was supposed to include data use, but I have no internet connection. Otherwise roaming seems to work, I’ve been able to send and receive text messages.Of course I’ve checked that I h...