16-03-2024 02:13 PM
How do I reactivate my ee number ! No reception
Solved! See the answer below or view the solution in context.
16-03-2024 05:00 PM
Sounds like your PAYG SIM has gone into hibernation.
When did you last use it for a chargeable action? EE PAYG SIMs are deactivated after 6 months of non-chargeable use. You then have a further 3 months to call EE to reactivate it before it is lost completely.
You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.
16-03-2024 02:24 PM
What do you mean by reactive. Is your SIM in hibernation.
Are you in the UK.
Thanks
16-03-2024 02:38 PM
16-03-2024 02:40 PM
Hello @Blackcatpoeye05.
Has your SIM went into hibernation?
What part of Ireland are you currently living in?
Speak soon,
Katie
16-03-2024 02:41 PM
I’m in Ireland 🇮🇪 May be some 1 from we can call me on my Irish number!
16-03-2024 02:43 PM
I’m in Roscommon
16-03-2024 03:04 PM
Hi @Blackcatpoeye05.
Unfortunately, we have no account access here on the EE Community and we are unable to contact customers.
When was the last time you used your SIM?
Katie
16-03-2024 05:00 PM
Sounds like your PAYG SIM has gone into hibernation.
When did you last use it for a chargeable action? EE PAYG SIMs are deactivated after 6 months of non-chargeable use. You then have a further 3 months to call EE to reactivate it before it is lost completely.
You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.
16-03-2024 05:26 PM