validity of the number

[Moker]

I bought a SIM card in the UK. I activated it in the UK. I am currently staying in the EU due to work. What do I need to do to keep the number and not lose it? I only need it to receive text messages at work

[Northerner]

Hi @Moker 

Please read here;

https://community.ee.co.uk/t5/Pay-as-you-go/What-is-pay-as-you-go-and-flex-hibernation-and-how-do-I-...

Thanks 

[XRaySpeX]

How did you activate it in UK? Did you make a call or send a text in UK before you left to go abroad? To be used abroad EE PAYG SIMs need 1st activating on EE's home UK network. If it wasn't you can't now use it until you return to UK.

[Moker]

I activated the card while still in the UK. The question is what are the requirements of the operator so that my number is not deactivated

[XRaySpeX]

By making a call or text or just sticking it in your phone?

[Moker]

But what is the requirement of the operator to keep the number. Most operators require, for example, one paid call or message once every 6 months

[XRaySpeX]

EE PAYG SIMs are deactivated after 6 months of non-chargeable use. You then have a further 3 months to call EE to reactivate it before it is lost completely.

You need to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.