Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 283 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 436 Views
  • 2 replies
  • 8 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 23274 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 12968 Views
  • 0 replies
  • 6 Helpful

Resolved! Unlock My Phone

Hello,  May I ask a couple of questions please. I have the 1.00 Talk and Text Pack. If I allow the balance to drop to zero, do I lose the Pack? Also, I wish to unlock the phone to add another SIM, again, by doing this will I lose the "Pack"? My main ...

Resolved! Content lock

Can somebody help take me to page take content lock of no credit card pay enough money pay as go 

Dissappearing credit

I topped my account with 15£ on the 28th of September, and the money was still in my account yesterday morning. It disappeared in the afternoon and my pack still isn't activated. Where has my money gone ?  I tried activating the pack while the money ...

Top up barely used mobile

Hi,    I topped up my mother's PAYG phone yesterday and got confirmation it was successful. I tried to call her today and got a 'this number isn't able to connect calls at present" message. I can't call 150 or any numbers from her phone either. Is th...

Swat2 by Investigator
  • 280 Views
  • 3 replies
  • 2 Helpful

Roaming Packs

How can I purchase a pay as you go roaming pack for France before my current one expires?

Nevets2 by Explorer
  • 424 Views
  • 7 replies
  • 1 Helpful