We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi everyone. On my account page, in the Do More section, I see te following information, stating I can use Apple Pay and other ways to top up. But when I follow the "Visit page" link, the only payment method I can see is by card. Where are all these ...
Hi I have recently moved to australia and before I did I changed to pay as you go so that I can keep my uk number. I can't call out or send a text I have £5 on it and I'm at risk of losing my number. Please helpThanks Lucy
Hello. I have question about roaming. I've been using Pay as you go for two months. And I'm going to travel to the Netherlands this week.So my question is All I have to do for roaming is turning on my phone roaming activation and top up enough money?...
Tried the same sim card in 2 devices and get no service. it registers that there is a sim card so I dont understand
hiI topped up my mothers mobile phone and still when you ring the message you get is this number is not accepting calls help why is this. i thought it was because it had run out of 'juice and money' but charged and has money. I can get no sense out o...
I recently brought an EE PAYG SIM. On my device it says I have 4g but nothing is loading…. The phone is an iPhone 13 Pro which I originally brought from EE on a pay monthly contract. I then took a sim only deal with another provider as it was cheaper...
I'm not able to connect London underground WIFI for a few weeks now, before was working fine, and I'm still using the same HUAWEI P30 PRO device, I'm on PAYG plan, please advise.
I have a pay as you go plan and travelling to Turkey. I cannot get a Travel Data Pass and my roaming doesn't seem to work
I have a very large number of free boosts. Some of them are showing as active, but a large number (over 2gb) are shown as pending. I phoned last week, but the person I spoke to didn't really know what to do, he checked with his colleague and neithe...
Can someone please tell me how to find my bill on the app.
