Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! PAYG MIFI with data sim including roaming

any suggestions類

Resolved! Top Up

The contract on my number ended in December, I switched to top-up, and since then I have not been able to buy a package/top-up or check the balance on my phone.

Resolved! How I can renter my voucher pin for top up ?

Pack Not Starting with early Top Up now equals wasting credit money & time again

My current pack was due to END and RENEW automatically on 31/1/2024. Top Up prior for this to automatically use my £15 Top Up to START THE PACK..THIS HASN'T HAPPENED and again I find myself struggling. THE TEXT SERVICE IS SHOWING MY CREDIT/MONEY But ...

Resolved! Top up

Resolved! Can’t buy plan outside of UK

I want to purchase a £10 plan on my SIM card and it will not let me. I have been living in finland for 1 year now and want to purchase a plan so I can receive texts and it will not let me. It just says error on page after I pay with the £10 in my acc...

Can't call lebara number

Hi FolksAs soon as I want to call my partner lebara number, system says I've dialled incorrect number. From other phone I can call the lebara number,, so definitely I've some issue I my sisde, any idea folks what's cause this issue?

I topup £5 with ee voucher..but it took 3 pounds for 100 minutes add on but did

I have no minutes

Resolved! Content restrictions

How do I turn off the content restriction? pay as you go SIMI call to the support team and I have been told to go to one on the stores to solve this and in all 3 shops I have been told they can’t do that have to be online.I ve been walking back and f...

Re: New pay as you go packs

Silly thing to ask i realise lol but how do you add a pack? is it 441 or 150 "Pay as you go"