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My data

raeedavidson
Explorer

Hi! 

So I have a pay as you go SIM only contract. Which I have 9GB of data on, now I've never had this much data and know it is loads BUT the last few months EVERY month I've been running out of data! I don't understand because Ive never used this much and it doesn't make sense to me that I keep running out. Any help would be much appreciated! 

Thank you 

Rae 

5 REPLIES 5
XRaySpeX
Grand Master
Grand Master

@raeedavidson : What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

@raeedavidson  Text AL to 150 and post back here with what it replied with l. 

bristolian
Legend
Legend

@raeedavidson wrote:

So I have a pay as you go SIM only contract


PAYG is EE's prepayment offering, where you top-up and can only spend the credit you have.

SIM-only generally refers to a pay-monthly contract setup where you receive a monthly bill.

Thus a "Pay as you go contract" is a contradiction - you're either one or the other. Texting AL or BALANCE to 150 will result in a text message by response - among other things, it will advise whether you're on pay-monthly or PAYG.

It won't explicitly advise whether you're on pay-monthly or PAYG but you can infer from the response on which you are.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)