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A place to give pointers and seek advice on using pay as you go.

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We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 1455 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 2012 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 26617 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 14179 Views
  • 0 replies
  • 6 Helpful

Resolved! Roam like home

I didn't get a text on arrival in  Spain offering me the roam like home options. How can roam like home be activated from Spain so l can use my subscription pack?

Ravello6 by • Visitor
  • 4503 Views
  • 5 replies
  • 9 Helpful

Pay as you go basic subscription pack

Hi,I purchased an EE SIM for my iPhone with a £10 per month subscription plan which I think offered 25GB of data boosted to 50GB as part of a promotion offer. However, my account shows zero data both when logged into my account via laptop or via the ...

Resolved! Packs and hybernation

Hello,My £5 pack expired in Sept (I think). I think my last chargeable action was in Aug. Being worried about losing my number I topped up my account to just over £5 now.Q: Is topping up my account alone enough to ensure I don't lose/hybernate my num...

Teedoff by • Investigator
  • 827 Views
  • 4 replies
  • 4 Helpful

150 messages

I have PAYG and keep getting a text message from 150 everyday to tell me my balance.  How can I stop these text messages?thanks. 

Gerald13 by • Explorer
  • 410 Views
  • 3 replies
  • 0 Helpful

Problem with top up

Hi,I can't buy a top up on the ee website. Problem is also on others website with tops ups.When i'm trying to pay it's says " Additional payer authentication required to complete your payment. ".How can i top up my accout and fix the problem?

i just topped up my balance

Hi i want to know i just topped up my balance but it doesnt show in my account how can i urgently get 4G service i have paid the amount already

Huda1999 by • Visitor
  • 393 Views
  • 1 replies
  • 0 Helpful
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