Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! Deal

1115 have txt me with like a deal thing, I have replied over and over again to but it but it’s not doing anything, could you help?

Unable to contact EE from abroad

Hi.I would like to cancel my EE pay as you go contract, since I've moved out from the UK.However, it seems impossible to get in contact with the service centre. I've tried calling for than 10 times but never succeeded in getting someone receive the ...

removal of support for 3g plan

i have received a text today on my tmobile pay as you go saying support will be removed in November 2023does this mean i will be blocked from connecting to 3g next month or does not supported mean not guaranteed to work3g is been physically removed i...

Top up international calls

Hi I bought ee sim card and want to top up international calls but I don’t know how to do it

Hello i topped up 10 pounds on my ee sim but i didnt get any data

New PAYG sim wont link to new account

I bought a PAYG sim for my son and it won't link to his new account. He keeps getting error message saying "we're having trouble linking your products" it has been over 24hrs since sim inserted.

Resolved! Can you see what your credit has been used for?

Hi,I topped up £10 on my daughters PAYG sim on the night of 4th Oct, the text confirming the top up came through. The following morning a text comes through saying she has 20p left...Is there anyway to see what the credit has been used for? Just wor...

I need help i have put in a 10 pounds top up as i always do and it hasn't worked

Resolved! Pay Monthly Sim Only

HiI am thinking of purchasing a pay monthly 125 gb download sim with max speed 100Mbps to use in my Huawei B535 router.Will this Sim work OK in the router.Thank you

Re: Phone unable to recieve calls or call 150

I have a similar problem, and the system allowed me to top up and got the text confirming it, but the SIM is still not usable.