We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I have already had help from EE I was meant to top my phone up jue to my situation I'm escaping domestic violence I'm not able to get cash until Monday me and daughter don't feel safe having no data in case we need to contact someone for our safety m...
I try to change my pack in the app and website but both showing error of page and can’t show me any packs. So I go to text 150 and following the instructions by the app and website. But still when I choose pack15 and Stop the current pack(20) and sta...
I have had an EE/Orange PAYG sim for many years. Because I need more access to the internet when out and about now I purchased an add on last week giving 150 mins call time, 200 texts and 50MB data. I still can not access the internet when out and ab...
My pay as you go phone won't send text messages anymore.. It receives messages from people but won't send. No issues with making or receiving calls and I have credit on the phone.
Hi, I topped up my account and try to but a back but it wasn’t working properly.
After loading some credit, my service stopped working?
I get an error whenever I try to top up or set up direct debit with the additional payer authentication so I can't renew my plan. I can't even call the help desk because I can't renew my plan. I've used payment authentication on another website woth ...
Hi evryone I am using prepaid ee sim and now i moved to postpaid sim.. i renewed my package which every month i do.. 28 after doing on 1 june i converted to postpaid 5g option.. how i can claim my packge left back becoz just used 3 days and paid 20 p...
I’ve bought a new SIM card and I have no idea how to activate it or even recharge it please help
I am using a SIM pay as you go since last month. I have observed that the browsing speed is very slow and some of the apps are not working and showing error, Can anyone guide me
