If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I have been trying to start a new pack because I'll be running out of data soon. But for some reason when I text to 150, 'NOW', I don't get any response.What could I do?
I want to round up my credit from £ 9 60p to even amount on pay as you go eg £15 can that be done
Hi,I am trying to set up a subscription pack for texts at £10 month for my mobile, rather than paying-as-I-go. However, trying to do this through the website leads to the screenshots below - I am asked to choose a subscription pack, and none are lis...
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I have a query regarding the boosts. Am I right in saying after the 3rd month you get a boost of data, is this data added to each renewed pack, so in month 4 and 5 I will get a boost to the pack data allowance . Then month 6 earns another boost so t...
I bought a £15 EE voucher at Boots and recharged it according to the instructions provided. I received a reply from 150 saying the recharge was successful. However, the EE app shows 0B data left, and I am unable to use 4G. Yet, my recharge history sh...
How to activate my voucher balance to plan activate
Hi I would like to upgrade my pack but doesn't recognise my debit card details. Help please
I just want my PAC code, they won't give me it by text for some reason beyond logic. So I put in a complaint, and in the complain explain due to my disabilities I can't do a phone call, but they keep trying to ring, so I put in another complaint agai...
Recently got an EE Sim card PAYG for my phone. Unlimited texts. However, anytime I attempt to send an international text to cell number I know that work normally, I get a failed to send - error 28.Any ideas?
