If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi Leanne is this still the case for Spring 2024? I have had a £1 a week payg pack for many years. Can I use my allowances as normal when on holiday in Portugal?
I want to swap to e sim
Hello I'm trying to understand what calls/texts will cost when I'm in Switzerland next week. I will mainly be calling my wife and children who will be with me and are with EE on a monthly subscription deal. I've searched the EE Web site but I'm still...
My account has been closed despite having credit and was last used for a call in January 2024!Can someone help, I am an OAP and use this phone for contact and for all my medical appointment!
Hello ive ordered my SIM card and a £30 pack but the pack isn’t there and my money was taken from my bank account
hi there i was looking at pay as you go packs and saw that they have Wi-Fi coverage boost Please see screenshot does that mean assess to EE Wi-Fi or is it just Wi-Fi calling
I lost my SIM card and requested a replacement. After I receipt the replacement SIM card, I found the credit in my old SIM card is no longer there. How can I get it back please?thanks
Start my 10£ pack
I want to stop my subscription now
I am in sweden and Ive topped up twice now! I still cant send a message. For example trying to send to 150 "HELP" but it saying its not delivering. What is the issue? I need to send some messages to keep my number! thanksAnn
