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A place to give pointers and seek advice on using pay as you go.

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We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 401 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 566 Views
  • 2 replies
  • 8 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 23676 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 13067 Views
  • 0 replies
  • 6 Helpful

Resolved! Recharge

hi, im just here in the uk. I bought my sim card from the airport last month and it has like 125gb internet, unli call and text. It will expire by nxt week. But i dont have any idea how to recharge my sim card. Can someone help me. Thank you so much

Anning28 by • Visitor
  • 693 Views
  • 2 replies
  • 0 Helpful

PAYG topup

I had a new sim card fitted yesterday (12 October) to upgrade me from 3G to 4G, with the same number  being retained.  I now can't topup my PAYG balance  myself using any of the usual methods eg 150 CR nnnn nn: I get the message "unable to process yo...

Tom_N16 by • Contributor
  • 676 Views
  • 3 replies
  • 0 Helpful

Pay monthly Vs subscription pack

What's the difference between a pay monthly SIM only bs a PAYG subscription pack?On the face of it 25Gb is £25 on Pay Monthly but £15 on a PAYG subscription pack.Many thanks

Paddya by • Contributor
  • 4168 Views
  • 4 replies
  • 3 Helpful

Resolved! How to recharge

Please I  am a new user of this networkPayment of subscription has been a major challengeplease i will be delighted to be guided accordingly

Oluwadun by • Visitor
  • 2485 Views
  • 1 replies
  • 1 Helpful

Cannot top up by apps

Hiya, I have 3 mobile numbers under my name. One is monthly fee and the others two are pay as you go.I want to top up those PAYG Sims but only one can add on the number ended with 343. The number end with 349 cannot be top up.  

hpp by • Visitor
  • 360 Views
  • 2 replies
  • 0 Helpful

Resolved! new PAYG Sim

HelloI am struggling to add a new PAYG sim to my account. the old one had expired and I have deleted it. When I try to add the new one it keeps saying an error has occured.

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