Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

data pack auto renewal

EEManna
Investigator
Investigator

‎07-04-2024 02:35 AM

is there anyone ?

0 Helpful
10 REPLIES 10
XRaySpeX
Grand Master
Grand Master

‎07-04-2024 02:37 AM

Yes, what's the query? Please clearly explain your issue & circumstances in greater detail so we may be able to help you with it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
EEManna
Investigator
Investigator
In response to XRaySpeX

‎07-04-2024 02:40 AM

My data pack is finished , I want to renew with auto debit , but it shows me my data pack expires on 12th april , so they will charge me on 12 april but I want 15£ data pack right now.

0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to EEManna

‎07-04-2024 02:44 AM

@EEManna : What's that to do with Home Broadband?

Buy the £15 pack right now with your direct card payment & then text NOW to 150.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
EEManna
Investigator
Investigator
In response to XRaySpeX

‎07-04-2024 02:46 AM

So should I connect my Bank card with EE for monthly 15£ renewal and Text NOW to 150 for £15 data pack? Will they charge me again on 12th april? please reply asap.

0 Helpful
EEManna
Investigator
Investigator
In response to EEManna

‎07-04-2024 02:47 AM

My data pack was supposed to be finished on 12th of april

0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to EEManna

‎07-04-2024 02:53 AM

I thought from what you said that you already had an auto direct card payment , but if not when buying the pack choose to pay by direct card payment.

If you force a pack to start now it will expire in 30 days time.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
EEManna
Investigator
Investigator
In response to XRaySpeX

‎07-04-2024 02:55 AM

But EE shows me if i set up direct renewal they will charge me on 12 april  .So i am confused will they charge me double. Now (if i choose force to send NOW to 150) and 12 april. 

0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to EEManna

‎07-04-2024 02:59 AM - edited ‎07-04-2024 02:59 AM

You won't be charged double! 12 Apr. is as it stands now if you did nowt but if you buy another pack now you won't be charged again until that new pack expires.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
EEManna
Investigator
Investigator
In response to XRaySpeX

‎07-04-2024 03:00 AM

Thank you so much for your help. I am going to link my card and buy the pack now.

0 Helpful