We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi thereI am looking for help to cancel an "ee top up vesta" payment that comes out monthly but it is for a sim that is no longer in use. The mobile number doesn't show up in my account when I log in, but the payment keeps coming out of my bank accou...
I've been having issues with making and receiving calls and sending and receiving text messages. I assumed it was due to lack of funds so topped up my phone a few days ago, which I then discovered I already had £9 on the phone. Since then I questione...
Is the team that handles the calls via this 0800 number the same team that handles sales and upgrades, if you dial up 150 and navigate the call menu? switch-paym-0800
Hello, I am currently off data but I am away all weekend and really need some data but don’t want to pay the top up knowing that Monday my monthly payment is taken. So I was wondering how can I move my monthly payment now instead of Monday ? Thank yo...
HelloI’m currently on a SIM only contract which the minimum 2 year term for this ends later this year. I’m looking at possibly transferring my number to a PAYG after this contract term ends. Would I need to call EE customer services to request this, ...
I’m struggling to top up data. So UN user friendly. I will be switching too. EE is absolutely useless! What a farce!
I already had an EE sim with £10 for 8 GP for 30 days. I have already registered the number to my account. I just want to top-up the sim when I go back to UK. I want to know is it necessary to link the sim to my device to complete the top-up? I ...
I have a SIM card which I use for my router, I want to change my top up to data only, not calls or text? Any ideas?
I just got a card and can't even find the 16 digit evoucher code. Is there a particular place I'm supposed to check for that because all the numbers on my receipt are not up to 16 so I can't assess my package.
Hi!i want to buy internet how to buy?thank you
