Speak to someone to take out a contract

[RachelGreen94]

I am a new customer trying to take out a sim only plan, i am unable to call , is there a way to do an online chat with someone?

[XRaySpeX]

@RachelGreen94 : Yes, online from SIM only 

[RachelGreen94]

Thank you but unfortunately it comes up with the below message 

Sorry, our messaging team can't help with this.

To speak with a member of our team, please call 150 from an EE/BT mobile or 0800 079 8586 for EE or 0800 783 1401 for BT.

Our lines are open 8am to 9pm Monday to Friday and 8am to 8pm on Saturdays and Sundays.

[XRaySpeX]

Messaging team? I've given you a link to an online shop. There is no messaging team involved.

[RachelGreen94]

Apologies when I clicked the link it had a pop up at the side for online chat. I thought that was the purpose of the link. 

[XRaySpeX]

No, the purpose of my link is to offer you SIM only deals as the page is headed.

[RachelGreen94]

Thank you. I already knew about the page thanks, I'm looking to speak to someone. I will just try and call later in the week 

[XRaySpeX]

Then follow up that pop-up you saw.