Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

I am considering moving the 3

I am considering moving the 3 as I spoke to a man and he said since I had not been paid as my employer is dumb, he would give me a months grace but all he did is give 50GB of data until midnight tonight the muppet. I expect more and someone is with 3...

Resolved! Losing number

I have received a text saying "it is quite a while since you made a call,sent text and it's important you use your phone as you may lose your number" I am on Pay as you Go and just top up when I need to. I last used my mobile phone at Christmas and...

I have credit. Add-on gives error message

Want to purchase an add-on (Munites). On to the "pay" page, I get the options to pay by credit card or Top-up. Irrespective of which one I select (I have credit on the account through top-up), I get an error message.

Resolved! My number disappeared from my account when changing to PAY as you Go

Hi there, I called EE a bit longer than a month ago and transferred my number from Pay Monthly to Pay as you go. After the date given for the transfer, my number disappeared from the EE management app. There is another number there which is not mine,...

Resolved! Re: Packs

I am having exactly the same issue. My PAYG SIM is in an iphone and that's not helping.I tried to apply the £10 subscription pack via topup. The £10 payment from my card was taken and added to my PAYG account, however the £10 subscription pack purcha...

Ukraine sudden price change - free to £5 per 15mb

I’m quite upset. I live in Ukraine and my phone has given me free data for almost two years, which is vital to me with local networks patchy. It has just been cut with no warning. I would be happy to pay for the connection it’s not about it being fre...

Resolved! Is the pay as you go sim still £10 for unlimited phone calls in uk and texts ?

Resolved! Apple Watch

how do i link my apple watch to my pay as you go account? Can this be done or do i need a contract? Every time i try on my watch or phone it just says failed 路‍

Auto renew pack

Hi My £20 pack didn’t start automatically even though I had money in my account. I need to start RIGHT NOW! ASAP I can’t work because I have no internet

Can’t top up

It says that I need to link a phone to my account but when I do it then says that phone is linked to a different account. But the account that they’re talking about is the very one that I’m logged into. Which I am trying to top up? I don’t know what ...