Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! Data only

I have a SIM card which I use for my router, I want to change my top up to data only, not calls or text? Any ideas?

Evoucher

I just got a card and can't even find the 16 digit evoucher code. Is there a particular place I'm supposed to check for that because all the numbers on my receipt are not up to 16 so I can't assess my package.

Resolved! Top up

Hi!i want to buy internet how to buy?thank you

How to ctivate my SIM? problem

Hello,I have problem with my SIM card. I used this number for some long time but I get a new phone and new nmber on phone subscribtion . Since that time I am not used this SIM, today I notice that I need this number for send authentication code from ...

No top up

My £10.00 top up hasn’t gone on

Resolved! Moving credit to buy a data pack

Hi, I have inadvertently loaded £35 onto credit on my 4GEE and I would like to use it to buy a data pack so I can put the SIM into my car, but I am not on EE mobile.Any ideas how I can do this please?

Resolved! Top up moble wifi

Can anybody tell me in the most simple terms possible how to top up my mobile wifi thanks

Holiday to Australia PAYG

Hi, I have an Everything pack on Payg and aware I won’t be able to use my pack allowance in Aus. I’ve seen on here that I can purchase a data add on when I get there, but can someone advise if I do this on my phone or is it a data package I purchase ...

Recent usage

HiI am a pay as you go customer. How do i check my recent usage and payment history? I cannot see anything in the app or the website.TIA.

Sim card in cameras

I have 2 cameras for keeping an eye on livestock. The first one I fitted I have a £10 monthly subscription. My second one just recently fitted I just put £10 on my card so I could use it. When I try to ceeck my balance on my account I can onlky see t...