Port My Existing Number to New EE Pay As Go Sim

[Jack338]

I had an EE (Orange) PAYG sim for 15 years which EE (EE) randomly deactivated and sold to someone else so I have zero trust in them porting or transferring my current number but I have to do it.

My number was sentimental so I always wanted to keep it but EE stole it and gave it away!

[XRaySpeX]

@Jack338 : Not stole it! They were going by the T&C's you agreed to when you took out PAYG whereby your no. is deactivated after a longish period of inactivity. Most, if not all, providers have the same policy due to the scarcity of mobile nos.

[Jack338]

STOLE because I was using that number daily. I was using it up until it suddenly stopped working for me and when I called them. I DIALLED MY OWN MUMBER and some random person picked up that is how I found out it was stolen.

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[bristolian]

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@Jack338 wrote:
I was using that number daily. I was using it up until it suddenly stopped working for me

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At the very least, if you were using your phone for inclusive use daily, you would have noticed it losing service after 6months of non-chargeable usage.

You would have had a further 3months to reactivate it before it would have been disconnected, and the number would have sat in a quarantine pool for many months before being recycled for a new user.

It would not have been allocated to another user so soon, in the circumstances you describe.

[Jack338]

Exactly none of it should have happened, but it did! So I lost my number because EE messed up and when I called to fix issue they were useless.

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