Forum Posts

Sign In to Post

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 22620 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 12736 Views
  • 0 replies
  • 6 Helpful

Resolved! SIM

Hi i had a EE SIM card and i lost it is there anyway i can get new one?

Payg

I have payg which is rolling, I can't afford to top up for 2 days yet its due tomorrow, will I still get incoming calls or will everything stop ?

Js723 by • Visitor
  • 311 Views
  • 1 replies
  • 2 Helpful

Top up charged but not activated

Hi, I just topped up my sim as people have been trying to contact me and a voice message answers saying "calls cannot be connected to this number". I was charged but the top up didn't work. Please help

hassenmh1 by • Investigator
  • 494 Views
  • 9 replies
  • 0 Helpful

data boosts

cannot access boosts on the app as returns an error and to try later. it never seems to work and same via web. Need to understand if boosts are active on my account as data running out recently and suspicious of EE not applying my boosts to the accou...

Most solutions
More
Top Helpful authors
More