We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
the data allowance from my pack is been used but i have an unlimited data add on so the pack allowance should not be getting used, i called customer services and they reset my data allowance but it is now getting used AGAIN! if this does not get sort...
Just got my new EE Pay as you Go sim card. Created a new account, went to register the sim and in a loop trying to register the sim. Constantly being told unable to register the sim card. Any ideas?
Hi, I cancelled my top up subscription and the usual top up amount has been taken today. How do I get a refund? I've called 150 and there are no options for this enquiry and I can't get through to a real person
Hi I moved from monthly sim only contract to pay as you go and top up with £20 but my card still not making calls only receiving sms
Hi, unable to top-up pin voucher, getting error while "Sorry we were unable to process your request, please call your dedicated customer service team."
So, moved from UK to EU 18 months ago and changed my number to PAYG, set up roaming and since abroad have topped it up for occasional listens to answer machine messages (so can clear them and remove notifications)Tried to do this today but can't make...
I have been trying to start a new pack because I'll be running out of data soon. But for some reason when I text to 150, 'NOW', I don't get any response.What could I do?
I want to round up my credit from £ 9 60p to even amount on pay as you go eg £15 can that be done
Hi,I am trying to set up a subscription pack for texts at £10 month for my mobile, rather than paying-as-I-go. However, trying to do this through the website leads to the screenshots below - I am asked to choose a subscription pack, and none are lis...
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