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A place to give pointers and seek advice on using pay as you go.

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We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 3230 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 6911 Views
  • 9 replies
  • 11 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 16547 Views
  • 0 replies
  • 6 Helpful

Resolved! Standard SIM on pay as you go

Hi- I have ordered a standard SIM with no plan as I  want to use it for work but not make any calls. Do I need to top up every 6 months with the minimum £5 credit or is there another way to keep the number active?

Kelly888 by • Investigator
  • 1175 Views
  • 8 replies
  • 1 Helpful

Roaming on Pay as you go

Absolutely disgusting that as a pay as you go customer I have tried several times and am unable to use my add on pack in France.I also have a constant issue with it when I come back to the UK from working abroad. I think I'll be getting a different p...

Cancelled account trying to charge

Hi bought a dongle before my services were able to be connected I cancelled immediately with the shop as it was only whilst we waited and I am being written to at not my address my partners who paid on his card for the dongle and sim. I am an ee broa...

Data issues

Hi, I need help, I bought a 60 GB home hub last Friday and it's now down to 35 GB. We were out for over a day and a half, we don't download films or anything, can anyone help, before I throw this away once it ends? Thanks in advance.

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