We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hello I'm trying to understand what calls/texts will cost when I'm in Switzerland next week. I will mainly be calling my wife and children who will be with me and are with EE on a monthly subscription deal. I've searched the EE Web site but I'm still...
My account has been closed despite having credit and was last used for a call in January 2024!Can someone help, I am an OAP and use this phone for contact and for all my medical appointment!
Hello ive ordered my SIM card and a £30 pack but the pack isn’t there and my money was taken from my bank account
hi there i was looking at pay as you go packs and saw that they have Wi-Fi coverage boost Please see screenshot does that mean assess to EE Wi-Fi or is it just Wi-Fi calling
I lost my SIM card and requested a replacement. After I receipt the replacement SIM card, I found the credit in my old SIM card is no longer there. How can I get it back please?thanks
Start my 10£ pack
I want to stop my subscription now
I am in sweden and Ive topped up twice now! I still cant send a message. For example trying to send to 150 "HELP" but it saying its not delivering. What is the issue? I need to send some messages to keep my number! thanksAnn
I missed a payment on my PAYG subscription last month so manually topped up £10. The credit is showing but I still can’t make outgoing calls or use data and can’t see anything helpful on the app or website. Please help! Really don’t have tenners to w...
Hello, I got the same message on Monday, January 29, 2024:"Hi, it seems quite a while since you last made a call, sent a text or used data. It's important that you use your phone otherwise you may lose your number as per our terms and conditions".How...
