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PAYG SIM data add on not working

Woosle
Explorer

I have a PAYG sim inside a remote dongle in a holiday let.. it’s currently the only way I can supply WiFi for guests.  I buy a 125gb pack each month but invariably it runs out and every month for the last 4/5 months I have tried adding data on remotely when this happens and the purchase data page has been broken continuously.. I have had to call each time to get a resolution, can anyone provide me with a fix for this as it’s very frustrating! Thank you 

4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

Visit http://add-on.ee.co.uk/purchase from a device connected to your mobile router by WiFi to see what data add-ons are available.

For an extra £5 I believe you can get the £35 pack with unlimited data.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

I can’t connect to the router to do that as it’s a holiday let.. I live an hour away, I need to be able to top up the data remotely.  I Was always able to do this until about 4 months ago and all of a sudden the purchase add on page stopped working. 

Exactly this is not a fix just a fudge around. Simply a joke not being fixed for this amount of time.

Fleagle
Established Contributor
Established Contributor

According to EE they are working on it 😂