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Gifting data

MHO_786
Visitor

‎30-07-2025 04:02 AM

When and how can I gift data to my family members accounts without the AAP working? 

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎30-07-2025 08:15 AM

@MHO_786  if the app is down and accounts are down for Maintance then you cannot gift  data. Account Maintance happens when it will cause the least disruption for the vast majority of customers.  can you gift data now ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Ali_A
EE Community Support Team

‎30-07-2025 11:20 AM

Hi @MHO_786 

If you're struggling to gift data through the app, please give Customer Service a call on 150 from your phone, where a guide will manually gift the data for you. 
And while at it they'll also be able to have a look at the trouble you're facing with the app. 

Ali 

0 Helpful