Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 14518 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 9658 Views
  • 0 replies
  • 6 Helpful

New pay as you go packs

We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.       Our packs last up to 30 days and pay as you go customers benefit from:   Pack Name...

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LAURA_MCW by Former EE Community Manager
  • 42169 Views
  • 27 replies
  • 21 Helpful

Resolved! I don't want to renew automatically

I'm abroad (in Brazil) for a long period and my pack has been renewed automatically but I don't want that. I just want a simple and cheap pack while I'm abroad and go back to the current pack when I'm back. What shall I do ? Thanks.

IT7 by Investigator
  • 1070 Views
  • 3 replies
  • 2 Helpful

Resolved! How to find out how many texts I have left in my weekly allowance

Until recently, I just rang 150 and I almost immediately got a text telling me how many texts I had left in my allowance. For some days this service hasn't worked! - very inconvenient! I really need this info, and regularly! - anyone know how I can g...

RichH3 by Investigator
  • 663 Views
  • 19 replies
  • 3 Helpful

goodbye, i am leaving tmobile/EE after 8 years

i am fed up of my data been throttled after 500MB of data usage every month, i want full speed unlimited data, but i refuse to switch from tmobile to EE while EE are charging rip off prices for unlimited data, i am switching to smarty and i recommend...

PAYG onto my spare number

Hi all.I have a contract EE SIM,i also have a spare PAYG sim which i use as a spare, what i wanted to know is can i top up my spare SIM off my main EE contract page.You used to be able to put the number in and amount then how you pay (card or PayPal ...

jace07 by Investigator
  • 271 Views
  • 3 replies
  • 0 Helpful

Subscription pack not working

I have just joined ee and have ported my phone number from my previous network now after attempting many times to purchase a subscription pack the credit is still on my account and no pack has worked

Phone upgrade

Hi I was wondering I’m on a pay as go phone and I have been on re for a while and I was wondering if I can upgrade my phone 

Walt544 by Visitor
  • 315 Views
  • 2 replies
  • 0 Helpful

The worst service hands down. You should be ashamed.

I am traveling from abroad and was baited into using your service at the airport. Up until the point my credits were exhausted the service was acceptable. However, when attempting to top up the situation was simply the worst.I purchased a voucher fro...