cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Free data or call boosts are pointless if you have monthly unlimited package

Deborah_C1
Investigator
Investigator

Hi all, 

I pay £15 a month, PAYG SIM package which has unlimited calls, texts and 25GB of data. After topping up a couple of times you receive a free boost, but it's usually 500MB of data or free calls. The data is fine, but free calls when you have unlimited calls isn't really a sensible promotion. Can you please revise this and provide a decent reward for being loyal customers and actually provide something worthwhile which would help especially as the cost of living crisis is continuing  for many people.

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Deborah_C1  Like what ?  It’s your choice to have that pack,    Perhaps having a cheaper pack and actually making use of the boosts you can get would be a better option in this cost of living crisis.    

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

It's already been revised. On the current packs the free boost is just 500MB data every 2 packs for up to 6 boosts in total.

Switch your pack to a modern 1.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP