cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Competition Charge

London1947
Investigator
Investigator

I entered a competition by tecting £2.50 to the competition line - why do I also have a separate charge of 21p added to this when unlimited texts are supposed to be part of my package?

1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @London1947 

  • It is a premium text outside of your plan.
  • It will say you will be charged an extra charge in the competition terms and conditions.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.