Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Problem linking sim to acc

I have a sim in a dongle for a month and still unable to link to acc keeps on saying tech problems

Resolved! I cannot use my phone number

Hi,As I mentioned as title, I cannot use my phone number to receive messages or make a phone call. But it still has credit. Please help me check with it. Thank you.

Resolved! Phone barred

I have recently moved from a contract to pay as you go. The switch happened whilst I was abroad (still am) and I now cannot make a call, call 150, pick up voicemail etc as my phone seems barred. How do I release this asap?

Free boosts

I can't find my free boosts where'd I add them on my account

Pay as You Go phones

Do EE have Pay as You Go phones priced from £50.00 to £80.00?

Wifi mini

What pay as you go sim card do I buy to use WiFi mini as home broadband is off

Resolved! My phone top up details vanished from my EE PaYG account?

hi,not sure whats going on but i aint toped up my phone since last sept due to not using it and now i cant receive text messages or phone calls and i went into my ee acount to top up and theres no area to top up at all like my brother's account? as m...

Can’t add card keeps freezing after confirming

HiWhen I got to top up , I enter all my detail for the 30 day recounting plan, and once I press confirm it doesn’t go through just freezes on the next page . any idea anyone thanks

Question about pay as you go

Hi ~ I would like to ask some questions about pay as you go.Question 1:I have been using pay as you go's £15 package.Fixed monthly top up of£15. but if I want to change the package in the future, how do I do it? If I want to choose the£5 package, do ...

Resolved! PAYG

I have bought a new phone. Its a simple Nokia for SMS & Calls onlyNo internet/email/wifi capabilitiesMy current PAYG set up is £10 for 1 month of 8GB, 500mins & unlimited SMSMy Q: can I pay £10 for 500 SMS & 500 calls (or something similar) - and top...