If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I have a current VIP everything pack , in date and with credit. I have a text stating my uk allowances are no longer allowed-why is this?
How do l go about purchasing a EU Data Roaming Add-On. I don't know the process and would appreciate a guide on how to do this for time when l go into the EU.
I have outstanding credit however I’m unable to purchase add ons as the page states it’s not working
I’ve tried logging on three different devices and when I keep getting “loading “ then an error message
So I have an ee sim in a phone for my 90yr old father in law. Just seen online EE have closed the account and taken the credit money that was on the phone. Can I ask where is the money and how can an elderly person on a small pension have a mobile fo...
Need to keep my number how do I reconnect
Hello I want to add data 10 GB) for 13 Pounds. I see 5 GB IS 20 Pounds .. I don’t understand and is 10 GB for one day only ?
So my son has always been with EE on a contract but moved his number to pay as you go whilst he went travelling. I topped up for him last november and he’s returned yesterday only to find it was deactivated this morning. He didn’t receive the warning...
I topped up using my bank card cause I tried to buy a pack with the top up credit to it resulting not using my top up credit and me having to buy a pack using my card so how can I get in contact with anyone about a refund as I no longer need the cred...
I have topped up £20, but when I try to apply an add-on pack an error message states AddOns Purchase Error try later. How do I get a refund?
