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Community Activity
Resolved! Sim card confusion
When trying to renew expired EE sim card I found some really good deals on MyEE but all say I'm adding a new line to my account. I cannot find any details of what this entails. Will I loose my existing number ? What happens to my existing number ? An...
Christina from Newcastle
I would like to say a massive thank you to Christina from Newcastle for all her help today ar 8.49pm on the 20/3/2025I would like to say thank you to Christina and what an absolute asset to EEI'm not going to go into to much detail but In the past mo...
Devices disconnecting every 5 minutes
Hello . We switched to EE in October from Sky and have had disconnection issues from the WiFi hub since it was installed. ( Essential Fibre 36 ) The lights on the hub never change but basically we will lose connection every day several times a day. S...
Iphone 16
I want see where my order is
Inclusive HD with EE TV sport packages
If you’re an EE TV customer with EE Broadband, you can now get HD included as part of our sports channels packages. This would have previously been charged an extra £6 for the HD addon.For existing customers, you’ll need to flex to the new version of...
Resolved! Unbar my phone to enter competition
Customer upgraded to FTTP with EE but has remote office phone he cannot use
I have a friend who has been upgraded to EE FTTP. His home phone is connected to his router in the house, but he has an office in the garden connected back to the house via Ethernet, but has lost access to the office phone as obviously the copper ser...
Another EE account has used my mobile number
A (new?) EE broadband customer has mistakenly put my mobile number in as their own. As such I've been getting non stop texts from EE and openreach about "my" order, engineers coming to fit the smart hub, how the service is ready, and the latest, that...
Mobile data usage over last 12 months?
Is there any way to see my mobile data usage over the last 12 months? I can't find this using the app or on the website.Any ideas?This is all I see
7-day roaming pass - CANCELLED?
Hi from EE. We've removed your Travel Data Pass - if you didn't ask for this, it's because we're shaking up our roaming products. Please go to ee.co.uk/go/roamingrefresh for the best way to stay connected on your travels. Thanks. why has this been re...
