If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi, where is customer service? My pack not working, spent money, new account, new sim card, why is not 5g on pays you go? Why the system wrong working,
SIM card activationI have bought a new SIM card with a new number, created an EE account and made a top up of £10, but my mobile is not working. I get messages from EE but can't make calls or send text messages, I'm outside the UK, can it depend on t...
A few months ago I moved from an old TMobile PAYG SIM to an EE SIM as they turned off 3G.My credit moved with me.I've now tried to top up a few times and I get the following error in the website: Bad Message 431reason: Request Header Fields Too Large...
I brought a £15 EE sim card from my local Premier shop but it says i have no credit. wheres the £15!
Hello, just bought a sim card from a vending machine in Gatwick airport for 30 pounds (100GB data for 1 month). They first sent me a message to confirm the bundle but the data quickly ran out and now they're saying my balance is 0 and my last top up ...
HiMy 250 minutes have expired and i have 10 days left to it renews. I cannot do without minutes and I'm not prepared to pay the premium out of bundle charges. my plan is 5G SIM Plan 24m 10GB £10 R but i have two lines on my account (my partners) hers...
I have a £10 pm payg plan but am in a position where I need unlimited data as well for a while. With considerable difficulty and phone calls to EE I managed to buy 30 days unlimited data add on for £40. This is current, but I will probably need to bu...
I have an EE contract and have also just purchased a payg sim to use in a data only device. Is there any way I can add the payg sim to my ee so I can manage it and see the data used and when to top up?.I visited my local store and was told I would ne...
I have a number that certainly is inactive based on the criteria you mentioned (it's been a while since I've topped up), but it still shows up in my account. I didn't know the rules for inactivity, and since I saw it in my account, I topped off but n...
Hi, I am currently on holiday in Turkey for a week. I recently bought a £15 pack but I can’t use my phone whilst I am in Turkey to call to text or use data what can I do ?
