Why does EE feel the need to message me at 01:30am to remind me to top up?

[Slev706]

Just like the title says… why do I get messages at the most inconvenient times reminding me to top up, then at least 3 messages a day reminding me to top up.

how do I stop these messages? I know I need to top up. I don’t need reminding 30 times leading up to the top up date. It’s frustrating.

[bristolian]

You should be able to use sound profiles to silence alerts overnight, except from contacts that you want to be made aware of.

[Slev706]

I get that but the point is EE sends these messages out in bombardment, I saw a post from someone earlier who mentioned just blocking 150 so I’ll do that.

[XRaySpeX]

Many phones can't block texts, only calls.

[bristolian]

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@XRaySpeX wrote:

Many phones can't block texts, only calls.

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On Android at least, it's the contact you block - and then all inbound activity from that number is stopped, both texts & calls.

Can't comment on Apple.

[XRaySpeX]

@bristolian Thanks. I was wrong. I thought this cuz I wanted on Android to block a named text sender, not a no, & found I couldn't. However with nos. you may block them directly, so you don't even have to make them contacts 1st.