Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! New Pay as you Go sim

Good morning everyone, first time I have done this.I have 3 current number/lines on my account that are on a monthly plan but I have just ordered a new Pay as you go sim (subscription) and I wondered if I can add this to my app/website account? If s...

Resolved! I don’t receive messages and calls

Hi all! I have a number that I haven't recharged for a long time, I received a message that I will lose the number in the next three months. Because I don't want to lose it, I did a top up, but I can't call or send messages to 150, but I don't receiv...

Ebay EE sim card

Hi EveryoneI bought an EE sim card from Ebay for use in a wifi router / dongle in our caravan. It was pre-registered by the seller so when I plugged it into the router, it started working straight away. I set up an EE account so that I could see ho...

PAY AS YOU GO

i PAY FOR A £10 PACK WHICH IS SUPPOSED TO BE UNLIMITED TEXTS AND 500 MINUTES.I ONLY SEND A FEW TEXTS AND DO NOT MAKE PHONE CALLS FROM MY PHONE.WHY AFTER 7 DAYS IF I AM SUPPOSED TO BE ABLE TO SEND UNLIMITED TEXTS AND 500 MINUTES AM i TOLD THAT THERE...

How can i register my Pay as you go SIM ?

PAYG cancellation during cooling off period

Hi guys, I have just called EE to cancel my PAYG within the 14-day cooling period. Guess what - the number is deactivated immediately during the call and it just got cut lol I wonder if I need to call again to arrange refund of the rest of the servic...

Mam doładowane konto ale nie mogę doładować pakietu

Mam doładowane konto ale nie umiem włączyć żadnego pakietu

Resolved! I can't change the subscription pack from my online account for a payg sim.

I use the phone for about 2 weeks at a time approximatly every other month. A payg sim is a perfect solution. I do not want a recurring subscription or a contract.I usually want either a £20 or a £30 pack added. But sometimes maybe £15 or even £35.U...

My network won't work

Hi, i am away in Cyprus and haven't used my sim card in awhile, it is topped up however i cannot call( not even 150) or text and i am not receiving any SMS either. How can i fix this, i cannot call them as it won't let me. Thanks

Resolved! How to buy a day of data?

I've recently got this SIM, was previously Orange Dolphin. I will be traveling alone for one day next week and need data for that day. But I'm unable to find where to buy a day of data on this network. I don't see it on the data add-ons which I thoug...