Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Mega top up

Hello I added my pick and paid for it now we had added £45 pound in credit to both of my PAYG phones I literally can't afford that I am a single father and it's left me short for the rest of the month I really need a refund

Resolved! Bundle

I am looking to buy a bundle with my credit

Pay as you go not renewing

I topped up £15 credit on EE on the 31st for my pay as you go plan to renew as usual. It is now the 1st and it says I need to add credit even though its already there. I restarted my phone and texted NOW to 150 but it says I still need to add credit....

pay as you go

If my Pay as you go Subscription Pack have been expired, how long can I keep my number?

Stop package subscribe

I would like to stop subscribing to a package using one of my numbers. Please tell me how to do this

Payment thru 150 text

Has anyone had an issue with payment thru 150? I have been paying for my device for the past 2 months thru 150 text billing but when I checked the app, I still owe them the amount! My account is currently suspended but I don’t want to pay it now as I...

Top up

Hiya im just writing I've tip my phone up twice this month and run low and data is there anyways I could get a data boost or a free pack as a good will gesture as I'm a loyal customer to ee Thank yoy

EE trying to cancel my number whilst abroad citing no billable items

I travel a lot. I have currently been away from the UK for just over a year. I send 1 SMS a month to keep my number active and I'm charged 60p which shows in my history. In December I started getting messages from EE saying I wasn't using my phone an...

PAYG Sim card error

My phone suddenly came up with "Sim card error" could not send or receive except for emergency call. Very low signal strength showing. Later in day I checked at same location and error message had gone and signal strength had improved and showed Thre...

expired

My sim expired earlier today. do I have to buy another or is there a way to pay it?