Skip to main content
Forum FAQ's

Pay as you go

A place to give pointers and seek advice on using pay as you go.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 1980 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 3109 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 28833 Views
  • 11 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 14771 Views
  • 0 replies
  • 6 Helpful

Resolved! Cost of plans

Hi,I have been abroad and kept my number for my return as I have been a loyal EE customer since moving to the UK almost 15 years ago. I intend to pick up a 30 day plan when I return, but I noticed that for me, it will cost 30 GBP for 125GB, but a new...

Aoife88 by • Investigator
  • 202 Views
  • 1 replies
  • 0 Helpful

Resolved! Pay as you go credit refund

Hi, I have moved out of the UK for the time being and don't wish to use my sim at the time. However, as I have canceled my mobile plan, I was still charge with 2 recurring top ups. As you can see, I wish to have those credits refund as I have not use...

Resolved! Topped up wrong number

Good afternoon, I've topped up the wrong number for my phone I don't have any access to it, I did it online, is there anyway I can transfer it to my number Baby brain is killing my brain cells  Thankyou

Resolved! Why all the scam calls on a new SIM?

I never got any credit with my new SIM which is disgusting considering the cost.6 (trusted) people have my new number yet I'm constantly getting scam calls EVERY DAY.It's a pity EE & BT aren't so security conscious with customers details as they are ...

Cazz83 by • Visitor
  • 303 Views
  • 3 replies
  • 1 Helpful

Resolved! Topped up but no data

Hi, ive topped up my account like i usually do but this time my data hasnt been added on. If i text BALANCE to 150 it says i have £10, but if i go to my data it says i need £10 to activate my plan, so whats the problem?

Samlo by • Investigator
  • 462 Views
  • 6 replies
  • 1 Helpful

Resolved! New Sim and No Credit

Hi, I bought a new pay as you go sim and my order says i paid £13.50 and will be on the plan where i receive 75gb and unlimited calls and minutes. However after I’ve set it up and it says i have no credit and am unable to make any phone calls. my old...

Most solutions
More
Top Helpful authors
More