Having trouble linking your products error message

[Joe258]

I live in Sweden and have just bought a 15 pound, 25 gb Sim pack. I have tried to link the sim card to my iPhone through the ee website. I got to the point where I had a four digit pin sent to me, I entered the pin and then a message came up that said if you are happy with this information press the link button. There was a 8 or 10 digit number partially concealed contained in the message. I didn't actually recognise or understand what the number was supposed to represent but I clicked the link button anyway. I then received the error message 'having trouble linking your products' and it has happened every time since! Can somebody help me? I don't think the 150 number works from Sweden. I also have an e sim in my phone from my Swedish provider. Thanks 

[Northerner]

Hi @Joe258 

You need to be on the UK EE network to activate the sim and your service. 

EE sims are designed for the UK network. 

Thanks 

[Joe258]

Ok, thank you! I'll sort it out when I arrive in the UK.