If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
I changed to pay as you go in December as my contract had ended. I'm unable to update my app to top up by that as it says I need to provide ID at a shop to access the app. I've been into EE and was told I couldn't have the app as I'm pay as you go an...
I purchased a £15 EE pay as you go sim card in the local EE shop. Have registered number, email etc. However I am showing £15 credit and your pack as the £15 data pack. Further down the screen it shows data allowance remaining out of 50Mb, minutes le...
Good evening all,I hope my message finds you well.Up until about December I used to be assigned an IPv6 on my 4G PAYG subscription. That is no longer the case, is this going to be fixed, or is it perhaps a setting on my phone that needs updated (Pixe...
Hello, my free boost data is ~3GB accumulated over the last few years. Wondering why it now appears as pending and can not be used as before. My subscription pack data finished but I cannot use the data from free boost anymore. KR
If I buy a different subscription pack and my current pack has data rollover will my data from my previous pack rollover?
Hi,If I don't pay for roaming whilst abroad, can I still use WiFi where it's avaiable? I"m on a PAYG.Going to Lanzarote tomorrow and won't be using my phone much, so am hoping the hotel's WiFi is good enough to pop on for what I need.Thanks so much, ...
Hi there,I have a pay-as-you-go plan where I pay £10 a month for unlimited texts and 500 mins of talk time. The past few months I keep being told my minutes have run out when I have spent nowhere near that amount of time on the phone and then have to...
Can I take safe such off
Hi,My card has expired and I need to update, but there is no option in my account or profile to do this via the app or website (chrome browser). When I call 150 none of the options are suitable. Where do I need to go on the app or what would be the ...
