Other phones & Devices

EE Watch Plan is not compatible with Galaxy Watch 6 Lte

 I had a Watch plan with EE on my Google Pixel Watch LTE and I've been offered an upgrade for a new device. I choose the Watch-Plan pair deal and I got the Galaxy Watch 6 LTE. I couldn't pair the watch plan on my new watch and I called them and after...

Pixel Watch & eSIM / data connection?

I understand that if I buy an LTE Pixel watch, I also need to buy an eSIM to give the watch a separate data connection to my phone. But, the only option is 4Gb, I already have over 140Gb across my account so I don't *need* 4Gb on the watch eSIM, can'...

Unlocking old phone incorrect NP

My dad has had a Pictor 2.4 phone for about 7 years and only got it to use the odd occasion whilst on his motorbike to be contacted in an emergency. he hasn’t had it used it for a few years but we have got a new sim on a different network and want to...

No Sim provision and no delivery

I ordered a SIM as an upgrade to a SIM only contract but the SIM did not arrive. I called after a week, as it said that although it should arrive in 1-3 days, there could be up to a week for delivery. The gentleman said there was no delivery on the s...

Cant return headphones im not happy with

Hi,Just over a month ago i added a pair of Sony Wf1000XM5 earbuds to my phone account. recently the connectivity and constant dropping out of audio has started to bug me a lot, and checking online i see many posts about the same problem with these ea...

Can I set timer for internet

Re: what is my security code

What is my security code 

Technical issues

Good afternoon. last year I’ve took a computer “Samsung” with a mobile phone number. Everything was great. But today I can’t switch on. It was fully charged. Now I tried to plug in the charger but still no signs. is there is any chance to sent to the...

Disposal of old phone

Can I take an old phone to an EE store to dispose of safely?