Other phones & Devices

Discussion about all other branded phones and devices including unlocking your device

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Mobile phone settings

My son has a mobile phone on my account.  Last month he "mislaid" the phone, (its a long story!) but when he got it back someone had been tampering with it and he has lost some of his apps amongst other things that had been done,  is it possible to d...

Can't send or receive texts

I used to have a Moto C phone but upgraded to a Moto G8 Power. Got some wrong information and thought I would need a new SIM card so I ordered one from EE. It turns out I can use my existing SIM so I put that in my new phone. The phone recognises EE ...

lukeneave by Investigator
  • 2396 Views
  • 2 replies
  • 3 Helpful

Resolved! Phone isn't working

Hi,The touchscreen on my phone isn't working so I can't call ee to report. My local store said I have to call they can't do anything. My husband is also on ee so if I call from his phone they log it as an issue with his phone/number.I have insurance ...

laura761 by Visitor
  • 610 Views
  • 1 replies
  • 0 Helpful

Resolved! Samsung Galaxy Book 4 Pro 360

Hi,Do you know if the Samsung Galaxy Book 4 Pro 360 will be coming to Tablet upgrades any time soon? I see that there is the older Book 3 Pro 360 on there, but the 4th version has a pretty massive spec bump so I'll hold off upgrading from my Ipad Pro...

Mik3yBBQ by Contributor
  • 829 Views
  • 3 replies
  • 1 Helpful

Poor signal alarm.

My moto g6 gives an alarm sound when the signal level drops, I usually average about - 110 dB signal strength,  but if the signal goes below this perhaps down to -140 dBm the alert sounds. In my area this happens quite a few times a day. Can I silenc...

Faulty NReal AR Glasses

HI - I bought some NReal AR Glasses from EE in July last year.  I've been really happy with them but they developed a fault around 4 months ago - the glasses only work for about a minute before they switch off.  I was hoping it was a software issue a...