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Pixel 2 watch gift received wrong colour

Erasmmuss
Explorer

So I chose the blue one to match my phone and surprise surprise when I finally got it, it was that dirty underwear white which I hate now. How can I get what I want or this is North Korea. You choose what you want. They give you what they want. This is stupid. Can anybody give me an idea where should I make a complaint or try to have this thing resolved? My girlfriend had the same issue. We both chose the blue to match the phones and we got the nasty white

3 REPLIES 3
Christopher_G
EE Community Support Team

Hi @Erasmmuss 

Welcome to the community.

Was this a free gift as part of a phone promotion? If so, which phone did you take out and when?
Chris

Northerner
Grand Master
Grand Master

Hi @Erasmmuss 

Was this a Google offer via https://reward-promos.com

The colour is silver. 

If this gift was via the above link then you'll need to speak to Google as the offer is via them. 

Thanks 




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It was the pixel 8pro and yes the watch was the promo but I received the wrong colour bands , I ordered the blue ones so it will match the phone and I got the white ones