Other phones & Devices

Alexa has stopped working.

I have been using alexa with ee on my echo devices for years. I just renewed my contract and I don't know if it's a coincidence but my amazon echo devices no longer ring.This happened once before in 2022 and EE sorted the issue. I have disconnected ...

personal details

guys help it doesn’t send me the code to put in the number section for in my personal details place i don’t know why

TNT Sport Ultimate dark

Ever since BT Sport changed to TNT Sports, the Ultimate channel has been super dark and unwatchable. This has meant I’ve had to watch content on TNT Sports 1 instead, despite paying for the 4k package. I’ve played around with TV settings but hasn't h...

Resolved! Smart watch

I have a mobile contract with ee for a long time now, and I am wanting to know if I can add a smart watch onto the same account? Thank you Karen

B625-261 unlocking

HI I have a EE router model B625-261 which I could do with unlocking, how do I go about this

EE Watch Plan is not compatible with Galaxy Watch 6 Lte

I had a Watch plan with EE on my Google Pixel Watch LTE and I've been offered an upgrade for a new device. I choose the Watch-Plan pair deal and I got the Galaxy Watch 6 LTE. I couldn't pair the watch plan on my new watch and I called them and after...

Pixel Watch & eSIM / data connection?

I understand that if I buy an LTE Pixel watch, I also need to buy an eSIM to give the watch a separate data connection to my phone. But, the only option is 4Gb, I already have over 140Gb across my account so I don't *need* 4Gb on the watch eSIM, can'...

Unlocking old phone incorrect NP

My dad has had a Pictor 2.4 phone for about 7 years and only got it to use the odd occasion whilst on his motorbike to be contacted in an emergency. he hasn’t had it used it for a few years but we have got a new sim on a different network and want to...

No Sim provision and no delivery

I ordered a SIM as an upgrade to a SIM only contract but the SIM did not arrive. I called after a week, as it said that although it should arrive in 1-3 days, there could be up to a week for delivery. The gentleman said there was no delivery on the s...

Cant return headphones im not happy with

Hi,Just over a month ago i added a pair of Sony Wf1000XM5 earbuds to my phone account. recently the connectivity and constant dropping out of audio has started to bug me a lot, and checking online i see many posts about the same problem with these ea...

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