Forum Posts

Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

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Christopher_G by EE Community Support Team
  • 52541 Views
  • 117 replies
  • 15 Helpful

iphone 14 pro max

How long is everyone waiting on iphone 14 pro max being delivered? ordered yesterday and still no confirmed delivery date

kenzi3 by Explorer
  • 445 Views
  • 5 replies
  • 1 Helpful

Phone contract

Maybe someone knows how many days to wait for the delivery of the phone if it is out of stock in the store.Thanks

Order delivery

I have ordered a mobile upgrade. EE tell me:-  “the  order will be delivered soon”. Please explain what “soon” mean’s because your meaning could be very different to mine. Thank you

Order

I applied for an upgrade in August and received the email that my order was being processed but I haven't received any updates since then

Chance the plan

Hi. Yesterday I bought the EE SIM card with the 12 month plan 125gb and 1 smart benefit using a friend's code so I got the 30% discount, but since I'm going to use the data at home too (don't have WiFi) maybe I would need unlimited data, could I swit...

VictorTR by Valued Contributor
  • 313 Views
  • 1 replies
  • 0 Helpful

Contact

I've recently tried to upgrade my phone. I'm coming to the end of my contract and I've damaged my phone which means I am unable to make phone calls. I placed an order for my upgrade, I put in payment details but never received a confirmation email. I...

clair3 by Investigator
  • 280 Views
  • 1 replies
  • 0 Helpful

iPhone 14 Pro Delivery

Any ideas of delivery dates? Ordered iPhone 14 Pro Deep Purple on 15th September, still nothing from DPD.

Fad01 by Investigator
  • 506 Views
  • 6 replies
  • 1 Helpful

Apple Watch Ultra Stock

Why is it that after years of complaining and feedback every year from customers, EE does nothing to change their business model and just blame the whole back order ordeal on stock from Apple.At this point it’s tiring and I just want to know how long...

Lewisbyrn by Investigator
  • 801 Views
  • 8 replies
  • 6 Helpful

Where is my iWatch Ultra?

Ordered an iwatch ultra a month ago 23rd Sept 22. Still not arrived. When I check my in stock order is awaiting dispatch. The help section is not answering this question. Called 150 and the guy I spoke to was really helpful but basically said it will...