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DPD

Si6872
Explorer

‎01-10-2023 12:00 PM

Why can't DPD leave my parcel in a safe place or with my neighbour? I've paid them for a Sunday delivery  but just got a message stating  due to a local issue my delivery will now be tomorrow.  I've taken time off work for a delivery that now isn't going ahead.

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎01-10-2023 01:11 PM

@Si6872  Because it has to be handed to over to a person at that address.    It can be anyone who opens the door for the delivery.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Si6872
Explorer
In response to Chris_B

‎01-10-2023 02:10 PM

I'm the only one who lives here, so I arranged  for it to be delivered  today which DPD charged me for the privilege. I received  a message this morning that it won't be delivered due to a local issue. They'll try again tomorrow  so I'm back to square one. I have seen the same reported back in February  from the same Swansea depot. I can't even collect  it from them due to them still using covid as an excuse.  Other delivery firms supply a better service. 

 

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