Iphone order

EuniceEunice
Visitor

‎30-09-2023 08:15 PM - last edited on ‎30-09-2023 08:27 PM by EE Community Moderator

Good day. Just want to ask any update for my order? I tried to call to costumers service but no one answered me. Can you please help me with this. 

My tracking number is xxxxxxxxxxxxxxx

I already paid for upfront fee of £80. 

[Mod edit: Please do not share personal details such as your tracking number, as your posts are visible to the public. Thanks!]

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎30-09-2023 09:52 PM

Hi @EuniceEunice 

Have you checked EE order tracking:

https://ee.co.uk/help/orders

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Beatrizcechi
Visitor

‎01-10-2023 11:36 AM

Hi, I ordered the iPhone 15 Pro Max on September 14th and so far I haven't received it, the tracking number always says it can't be tracked at the moment, I called the store and they gave a deadline of 48 hours but it hasn't arrived yet. anything! It's been 17 days since I ordered online

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