If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Evening. Im wondering if I can get some help regarding my order, and the whereabouts of the Xbox Series S that was in conjunction with my order. It's been more than 30days and I still haven't received any communication from DPD.
Evening all, Anytime Upgrade completed yesterday, advised that phone will be dispatched within 14 days. Does anyone know the current wait time for this device? Also, as its an Anytime Upgrade... My old device needs to be back with EE by 19th January....
Trying to upgrade online using the trade in option. Every time i get to the final checkout step i am met by a spinning timer which never loads to confirm my upgrade? I do not have the time to sit in a queue for customer services on 150 and online cha...
I've registered an email address but forgotten password,I have requested numerous times for password reset, system will not send me email to reset password.What can I do to get this sorted I really want to benefit fromm ee perks discount I'm a nhs nu...
I recently placed an order for a Samsung Galaxy s21 5g in Phanton Black, to upgrade my current handset, i have recoeved a conformation email, and despite saying the device would be here within 24 hours, i have yet to receive any kind of an update 48h...
I have ordered a new phone on the 4th December but haven't got an update if has been dispatched to DPD yet or not it just says order confirmed I just wanted to know what was happening with my phone and when I would get it? And it I need ID to accept ...
Hi there, I ordered an upgrade yesterday and received the email confirming the order. it’s highly likely I’m being stupid but I’ve searched the email received and cannot find the order number anywhere for tracking. Is someone able to help me with thi...
Hi there, I ordered an Apple Watch yesterday through the messaging service, yet I have still not received a confirmation email. Im not sure whether you can help me with this. Many thanks
Hi I sent back my handset via post with the returns pack provided. EE are now telling me that they have not received it and I will be charged! This was done on Xmas Eve so no post office open… was not able to do special delivery. Any advice on how to...
I order black pixel 6 on December on 24 th December. I got a email saying the order on track on new year eve. My question how long do I need to wait for my order?
