Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

order numbers different

Gourab
Contributor
Contributor

‎03-10-2023 10:51 AM

Does anyone know what is the differnce b/w orders numbers?

The one which I received on email starts with 0033XX and when I speak with EE agents they mention order starting with 02577XXX.

But while tracking I can see only 0033 one and the 02577 one doesn't even show up upon tracking. 

0 Helpful
3 REPLIES 3
Christopher_G
EE Community Support Team

‎03-10-2023 01:30 PM

Hi @Gourab 

Welcome to the community.

One will be your order number, and the other your tracking number.

Chris

0 Helpful
Gourab
Contributor
Contributor
In response to Christopher_G

‎03-10-2023 03:42 PM

Hi Chris, thanks for your reply.

Which one is the order number and which one is tracking as the email also states as order number.

0 Helpful
Christopher_G
EE Community Support Team
In response to Gourab

‎03-10-2023 03:49 PM

It sounds from your description that the 0033 number is your tracking number, @Gourab 

Chris

0 Helpful