Orders

A place to ask questions about your orders from EE.

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Forum Posts

Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

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Christopher_G by EE Community Support Team
  • 59376 Views
  • 124 replies
  • 15 Helpful

Resolved! Wrong phone delivered

had my phone delivered and packaging says my address inside on the delivery note someone else’s and wrong phone 

Waudby1 by Visitor
  • 356 Views
  • 1 replies
  • 0 Helpful

Resolved! cant order

trying to order but unable to any help ? 

dale44 by Visitor
  • 294 Views
  • 1 replies
  • 0 Helpful

Order upgrade

I’ve ordered my upgrade at 7.54 this morning jait wanted an update on my order.thank you 

Krishan1 by Visitor
  • 288 Views
  • 1 replies
  • 1 Helpful

Resolved! Devices

Hi,Can I order a Nintendo Switch from here monthly if I do not have a mobile or broadband with EE.

Resolved! Lost Sim

Hi good morning, I lost my SIM card , I want to order my replacement on my post code ,thanks ************ [mod edit: personal details removed from the forum]