If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi,I upgraded my current plan and was waiting for the device to be delivered via DPD. The courier rang my intercom, but by the time I got downstairs he had already gone and the tracking showed as parcel refused and my order is now on its way back to ...
Orders and iPhone 14 pro max on contract and I’ve received a successful ref number confirmation email but not received anything other then that for a delivery and when I click on to track my order it says can’t process at this time
Hi,I upgraded online 4 days ago. I received the confirmation but nothing since. How long should I wait before escalating this? Thanks, Matt
EEI ordered an upgrade on 13/4/23, received confirmation email saying likely 48hr delivery. Nothing since! no text or email update Tried the order tracker which says it cant be used just now. Tried phoning and get the same automated non answer that a...
Good afternoon ... I made a purchase of a sansung s23 ultra 5g ... with entry in the value of 30 pauds and in the promotion the monthly value is 73.90 for 2 years in the plan .. came discounted in my bank account value absurd value of 273 pouds ... I...
i didnt received the confirmation email my new iphone14 upgrade handset from number xxxxxxxxxxx would you resend again from my email xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx the same time via txt too please thank you looking forward for it . [Mod edit: Please ...
I made an insurance claim which was accepted with my new mobile device delivery date being today. I had a confirmation email that my claim had been accepted, also saying that I will recieve information regarding my delivery. I haven't heard anymore! ...
The service is awful and illegal. No phone delivered as promised twice. Do not upgrade with EE they are a disgrace
Hi I’ve been waiting 9 days for my router still not received how can I see what’s happening I called EE last night they said it was with Royal Mail Bristol and should be with me today still no sign of it
