Forum Posts

Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

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Christopher_G by EE Community Support Team
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EE Perks Deactivated

Hi, I’m locked out of my EE Perks.  I’m given a page telling me the account has been deactivated.  Can’t reset password as this goes straight to the account deactivated page. Please help

Huggle by Visitor
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Order

I upgraded my phone on the 25th nov over the phone and had a email to say thank you for my order but nothing else since! When I go to track my order it comes up in red letters saying can’t do this at that timei had a Apple Watch order which came in 3...

Order tracking

I had a text asking to confirm my order that I placed and its In stock. I have been told I would receive a dispatch text for next day delivery but no order received nor dispatch email or text 

Change my delivery address

Hello , i have done my order of apple watch . But my delivery address showed previous which i left few months ago . Could you please change my delivery address . How can I change my delivery address now ?

Order being processed

Ordered online - email states order being processed - order number given does not work in the order tracker - previous order confirmation email says order on its way, this one states order being processed - any idea if this has been successfully plac...

There is no order number on the confirmation email!

Hi - I'm trying to track my order which is overdue (2xiphone 14) and I require my order number to use the tracking service (obv). Despite the very clear guidance that my Order Number is found on the confirmation email....it just isn't!! Believe me, I...

IPhone 14 Pro Max Space Black

Hi there.is there any decent update on the IPhone 14 Pro Max. I ordered on the 14th November and still not real indication of when I could expect it.Just says order on track?! What is that suppose to mean?