23-01-2024 03:15 PM
I ordered an PAYG SIM card, 4 days ago and it has yet to arrive, even though I keep getting emails asking me to top it up, which I obviously can't do since I have not received it. Can they track this? I have no tracking reference since it did not provide me with one.
23-01-2024 05:25 PM
Hi @Argentum,
Welcome to the EE Community. 🙂
Please allow 2-5 working days for your SIM card to be delivered.
They aren't sent recorded delivery so it possible to track them unfortunately.
James