Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ordered A PAYG SIM

Argentum
Visitor

‎23-01-2024 03:15 PM

I ordered an PAYG SIM card, 4 days ago and it has yet to arrive, even though I keep getting emails asking me to top it up, which I obviously can't do since I have not received it. Can they track this? I have no tracking reference since it did not provide me with one.

0 Helpful
1 REPLY 1
James_B
EE Community Manager
EE Community Manager

‎23-01-2024 05:25 PM

Hi @Argentum,

Welcome to the EE Community. 🙂

Please allow 2-5 working days for your SIM card to be delivered.

They aren't sent recorded delivery so it possible to track them unfortunately.

James

0 Helpful