iPhone 15 pro max

[PostMaphone]

I ordered my upgrade last week and I’ve had confirmation email but delivery date as yet and after reading comments on here I see there could be a 28 day delay which is fine but I’m worried about having to return my current device before the 9th October and then being left without a phone could anyone shed some light would be appreciated 

[Northerner · Accepted solution]

Hi @PostMaphone 

You dont need to return your current device until you have received your new handset. 

If you are unsure then speak to EE CS on 150. 

Thanks 

[PostMaphone]

Much appreciated! Thanks for the speedy reply 👍

[John2182]

I ordered yesterday got mine today.  It looks good so far 

 

 

 seams there is  15 pro max  iPhone in uk  

[Hafenmeister]

How did you get yours within a day? I’ve been waiting a month for the Pro Max!

[PostMaphone]

I have too! had issues with the order and had to cancel to rectify then re-order, then it was the wrong address so had to repeat the cancel and re-order THEN received a text saying I’d be charged for the original order for not returning my phone and now checked the tracking on the latest order and it says it’s been cancelled 😡 

[Christopher_G]

I'm really sorry to hear that, @PostMaphone 

I suggest speaking to our Mobile Care team so they can clarify exactly what is happening with each order.

Chris

[rachel990]

literally thinking the same thing. Ordered mine a  month ago also still with no delivery date.

[Thomas181818282]

so it is being dispatched tomorrow as it’s going to be 21st since I ordered it tomorrow 

[Thomas181818282]

When it says “usually dispatch within 21 days” does that mean from when you purchased it because when I bought it. It said 28days or more now ut says within 21 days on the website 

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