01-10-2023 08:15 AM
I ordered my upgrade last week and I’ve had confirmation email but delivery date as yet and after reading comments on here I see there could be a 28 day delay which is fine but I’m worried about having to return my current device before the 9th October and then being left without a phone could anyone shed some light would be appreciated
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01-10-2023 08:23 AM
Hi @PostMaphone
You dont need to return your current device until you have received your new handset.
If you are unsure then speak to EE CS on 150.
Thanks
01-10-2023 08:23 AM
Hi @PostMaphone
You dont need to return your current device until you have received your new handset.
If you are unsure then speak to EE CS on 150.
Thanks
01-10-2023 08:26 AM
Much appreciated! Thanks for the speedy reply 👍
18-10-2023 01:27 PM
I ordered yesterday got mine today. It looks good so far
seams there is 15 pro max iPhone in uk
20-10-2023 12:22 PM
How did you get yours within a day? I’ve been waiting a month for the Pro Max!
21-10-2023 02:38 PM
I have too! had issues with the order and had to cancel to rectify then re-order, then it was the wrong address so had to repeat the cancel and re-order THEN received a text saying I’d be charged for the original order for not returning my phone and now checked the tracking on the latest order and it says it’s been cancelled 😡
22-10-2023 08:27 AM
I'm really sorry to hear that, @PostMaphone
I suggest speaking to our Mobile Care team so they can clarify exactly what is happening with each order.
Chris
23-10-2023 10:38 AM
literally thinking the same thing. Ordered mine a month ago also still with no delivery date.
07-11-2023 08:30 PM
so it is being dispatched tomorrow as it’s going to be 21st since I ordered it tomorrow
07-11-2023 09:18 PM
When it says “usually dispatch within 21 days” does that mean from when you purchased it because when I bought it. It said 28days or more now ut says within 21 days on the website
iPhone 15 pro max black titanium 256gb