If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi I was wondering if you can check if my order will be delivered tomorrow
i ordered a new phone with insurance which says a free screen protector comes with it. when will i receive the screen protector? phone has been delivered just not the screen protector ?
I ordered I watch but can’t track and no update
You sent my tracking number to an old email
Placed an order on Sunday night for a sim only deal using a family members BT staff discount code, not had any emails apart from stand successful ee order with a ref number. Anyone advice how long it takes?
Hi there, I was having a little confusion earlier while attempting to upgrade.I have a contract with 2 lines that has been complete for a little while, both lines are able to be upgraded.Normally I would just pop into an EE Store, but I decided to se...
Hello, I have recently upgraded my sim only contract to a iPhone contract. I’ve chosen in-store pick up. I know that if store pickup is selected I have to provide a passport or driving license.My question is I have a right to live/work in the UK 3 mo...
I have a google pixel phone and have used Giff gaff and O2 sims before. I recently wanted to move to EE. so I bought a contract SIM last week using my BT account. I received the SIM by post last week. I tried adding SIM to my phone and there was no ...
I want to upgrade and do a trade in but cannot as it comes up I have a multiple line discount and trade in is not valid! I only have one line with my device!
