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I am unable to access my order

Wagnerleo
Investigator
Investigator

‎20-07-2024 05:52 PM

 
0 Helpful
5 REPLIES 5
James_B
EE Community Manager
EE Community Manager

‎21-07-2024 09:52 AM

Hi @Wagnerleo,

Welcome to the EE Community. 🙂

When did you place your order?

James

0 Helpful
Wagnerleo
Investigator
Investigator
In response to James_B

‎21-07-2024 09:56 AM

On the 16th, so far he hasn't sent me the phone I bought!!
0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Wagnerleo

‎21-07-2024 09:59 AM

Which phone did you order, @Wagnerleo?

James

0 Helpful
Wagnerleo
Investigator
Investigator
In response to James_B

‎21-07-2024 10:27 AM

S24+ phone, with infinite plan.
0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Wagnerleo

‎21-07-2024 10:48 AM

That phone is showing as in stock so there may have been a problem with your order/delivery, @Wagnerleo 

If you're an existing EE customer, please get in touch on 150. If new, please contact our sales team on 0800 956 6000.

They'll be happy to help. 🙂

James