If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi,I ordered my new phone yesterday and I asked for the blue colour but I'm getting a purple one.but I think you have put my home number as number 1 silver court,but my house number is 15.thank you.
So the other day I ordered an new iphone 14 plus had to update my account information cause of a mistype in my direct debit details but was assured that everything was okay and that the discount I got from my partner who works for bt/ee was still th...
When will my phone arrive?
Hi alli used the mobile app to upgrade my phone sat 27/02/23 its now been over a week and i still dont have my new iphone 12 delivered to me, and no emails apart from the original one with the order reference number, the tracking page doesnt really h...
DPD returned my new upgrade device to EE without attempting delivery - I have been in all day waiting for the delivery and no delivery was attempted. DPD have advised I con tact EE but have been on hold for over an hour. I purposely chose today for t...
I have no tracking information, supposed to arrive today. I live well out so would be handy to have some way of knowing if it's going to be an other day. Many thanks
Hi, I’ve ordered monthly SIM card on Friday and got a confirmation email it hasn’t arrived yet. How long does it take to arrive the order? And do I basically get any emails when the order dispatched?
