If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi, Ordered on 23rd of July for my mobile upgrade but until now I have not received any update. Pls help! KR, Lyn [Mod edit: Please do not post order numbers on the public board. Thanks!]
Hi, I've ordered an upgrade with EE. They say it's left the EE warehouse but haven't received anything from DPD. Will it still arrive without tracking information? Or does that mean its just not out for delivery? Thanks!
I have revived a text to say that DPD will contact me with delivery of new smart watch I need to check my address is correct.
Good morning, I am very confused and hope someone can help.On 24th February 2023 I took the opportunity of an early upgrade offer on my phone in which the contract was due to end on 10th August 2023. I paid the early upgrade fee of £211.54 and select...
Hi I placed an order for an upgrade last night, when trying to track it this morning its saying my order reference number is wrong. But i'm putting the in on my order confirmation that was on my customer service email
I ordered a new pay monthly phone yesterday that I was told would be delivered to my EE store today, using the Info to track it just says we cannot track your order etc, why can't I?
HiOrdered a new phone last night as part of an upgrade (iPhone 12 to 14 pro). Have tried to check online tracking today and it says that it’s unavailable - my upfront payment has been taken and ‘credited’ to my mobile bill - and my plan has changed f...
I've just went to upgrade online, everything was fine, I paid my upfront cost and the money was taken from my bank account, but the order for the phone remains in the basket! No order confirmation of any kind, but the money definitely taken! Not sure...
hello it's me Antonio xxxxxxxxxx, can i get one new iPhone 14 pro max.. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
