Community Activity

Resolved! How to claim the free watch with S25 Ultra

I purchased my Samsung S25 Ultra online on Sunday with the view of claiming the free watch however it's asking for an invoice and proof of purchase. How do I find my invoice for the order? Thanks. 

Zoze8588 by Investigator
  • 2795 Views
  • 10 replies
  • 9 Helpful

Failed delivery but no new updates for delivery?

Hi all.my EE mobile broadband router was delivered but then taken back by the driver as I didn’t have the authorised code to give him. Since then I have heard nothing about a redeliver. the automated chat is hopeless as it just repeats check my track...

Mjnurney by Contributor
  • 20 Views
  • 1 replies
  • 0 Helpful

Resolved! EE blocking website

EE is blocking this website https://www.verytastyworld.com/ It's a legit website which has been scanned many times and is deemed safe. Why would EE be blocking it?

Disappointed of Tunbridge Wells

I am not one to leave reviews however I am so disappointed with EE TV I have decided to do so .After being a reasonably happy Sky customer for a little over 20 years I decided to bite the bullet ,having grown tired of the constant price increases and...

How to activate Netflix on ee

hi community can anyone please tell me j hi or to activate my Netflix on my ee account I have already selected ee on my smart benefit…. Thank you 

Resolved! DPD didn’t attempt delivery and returned phone to EE

I recently switched to EE and got an iPhone contract. I paid the upfront cost and was looking forward to my new phone . I was told DPD would deliver it today however the delivery updated to dispatched and then all of a sudden said it’s being returned...

Karalene by Investigator
  • 83 Views
  • 4 replies
  • 2 Helpful

PAYG account set up from abroad

Hi, I've recently switched from contract to PAYG as I moved out of the UK. The operator who helped me to close my contract said I should contact EE to open a payg account in the App. How do I open one there? I'm still logged in to the app, but I can'...

Cannot receive phone calls

We had EE installed on 15 March, since then we can make phone calls but cannot receive them.  EE sent out for new phones - still no incoming calls spent all day yesterday on phone to them.  Router only works when it thinks it will, even though light ...

Delete My Account

I Am No Longer Using This Sim Anymore So Would Like My Account Deleted. Kind Regards.