Phone call

Stacey2000 · ‎20-07-2024

Hi everyone. Hope to get a response soon... I've ordered the 15 Pro max and they took my upfront payment. Can someone tell me why they have to give you a call about your order?? Is it for a credit check?? Because why would they take the upfront cost if I didn't pass the credit check??

Hope I get a response as soon as possible. Thank you.

Stacey2000 · ‎20-07-2024

For some reason it's not letting me use it. It literally says 'your number is now bared from phone calls. Sorry. Goodbye' and that's it. Then I get hung up on, I literally can't phone them on it I don't really know how 🤣 or it charges me credit like i have to pay for it! So not sure it's going to work honestly! I'll have to try tomorrow.

XRaySpeX · ‎20-07-2024

You don't have any no. to bar with Skype; just a Net connection.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Schockwave · ‎20-07-2024

@Stacey2000 , have you downloaded Skype and installed it and then tried ringing them on the number we have given you?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

Stacey2000 · ‎20-07-2024

Yes I know that. It still wouldn't let me call and it kept hanging up on me.