If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I placed an order for a phone and the amount has been deducted from my account but I have not received any message or mail regarding the order.
Hi I’ve just ordered a EE sim from BTHow do I track my order ?
EE phoned yesterday and as a loyal customer I was offered a tablet, I was meant to receive an email stating delivery today and have had nothing
For the second time this week. EE or DPD have managed to get my address wrong. The address is on my ee profile yet it’s still not being entered correctly. And the option on the DPD app does not let me pick up from the depo. This is so frustrating a...
I have requested online simcard with contact since last Thursday and email confirmation received that 2-3 days will be getting it. Till today nothing received? How can i do follow up? Shall I go to the branch requested instead?
Hi there, I am still awaiting for a returns pack for my phone and it is approaching the deadline
Well what a shoddy on line service I think its time I left EE after many many years as a customer. Made an order on the 31st August I am on holiday now and I have still no update no sign of a dispatch no sign of anything it's disgraceful this is terr...
Hi I’m just wondering if I can upgrade my phone I have the iPhone 14 plus and was wondering I could upgrade to the 15 and trade this one back to yous
Hi, I ordered over the phone yesterday and was told that my phone would be delivered today, I did explain that it would need to be delivered today as I go away on holiday, if not it would have to be when I am home. But I haven't received any confirma...
