Track

[Jibi]

Placed an order 22nd July for Samsung Galaxy Z Flip6 256MB Silver. I received a confirmation email just after I placed the order with an XKO order number but this number isn't allowing me to track the order, just says it’s timed out? 

[Leanne_T · Accepted solution]

Hi @Jibi 

Thanks for coming here. 

Once the order has been processed and dispatched, DPD will be in touch with tracking details for the delivery. 

If you would like to check the order has gone through and get the tracking number please give us a call. Our Contact EE page has contact numbers for you to call 🙂

Leanne.

[Jibi]

How can I know it’s processed or not. I didn’t get any updates

[Katie_B]

Hello @Jibi. 

If there is a problem with your order our sales team will be in touch. 

Should you wish to check your order please give us a call. 

Katie